Help
Something not working, or a question about your account? Send it here and Thom reads every one.
Or email hello@thepantrymethod.online.
Your membership
On iPhone it's billed by Apple: manage or cancel it in your iPhone's Settings, under your name, then Subscriptions. On Android it's billed by Google: open Google Play, then Payments and subscriptions. On the web it's in the app's Settings, then Membership.
Bought it on another phone? Membership in Settings has Restore purchases.
Your account and your data
Settings, then Your profile, has Download everything we hold and Delete my account. Deleting is for good. How we look after your data is in the privacy notice.
Questions
Do I have to log my meals?
No. You log the shop once, when it comes in. Food from outside the shop (a meal out, a coffee) is one tap.
What if I live with other people?
The pantry is shared and split by what each of you needs. Everyone keeps their own numbers, and nobody sees anyone else's weight or goal.
Where do the numbers come from?
Real labels first: the product's own nutrition panel, then the national food tables. Anything we've guessed is marked as a guess.
What does the app count as eaten?
What came into the house, as bought. Binned food comes off. A meal out goes on when you add it.
Is my data private?
Yes. Your body details are only used to work out your numbers, never shared, and you can download or delete everything from Settings.
How do I cancel?
Settings, then Membership. On the phone it's your App Store or Google Play subscription. Your account stays until you delete it.
The Pantry Method is made by Thom Lawson in the UK. Terms